Do you have any questions or concerns regarding placing your order? You're in the right place.

You can reach our support team in a variety of different ways:

Facebook:

Instagram:

Email: contact@animemerchonline.com

Send us a message and we'll be in touch with you as soon as we can.

We've listed out a few FAQs to help answer some of your questions below:

What are the average shipping times?

Once you place an order, it will be shipped after 2-7 business days of processing. The estimated delivery times are listed as below:

Location
Estimated Shipping Time (Excluding 2-7 day processing time)

United States, East Asia

10-30 Business Days

Australia, New Zealand, South East Asia, Canada, Europe

14-30 Business Days

Middle East, Mexico, Central America, South America 

16-30 Business Days

Other Countries

16-30 Business Days

 

What is my tracking ID?

You should receive an email outlining what your tracking ID is. Each item has its own tracking ID for extra coverage. If you haven't received this send us a message using the details above.